Last updated: October 3, 2026
24-Hour Risk-Free Cancellation
For tickets booked at least 7 days before departure, you may cancel your reservation within 24 hours of booking for a full refund of any amount already paid, at no penalty, in line with U.S. Department of Transportation guidelines for flights to/from the United States.
After the 24-Hour Window
Once the risk-free period has passed, cancellations and changes are subject to the fare rules of the airline that issued the ticket. Fares generally fall into one of these categories:
- Refundable fares — may be canceled for a refund to your original payment method, minus any applicable service fee.
- Non-refundable fares — are not eligible for a cash refund but may be eligible for a future travel credit with the airline, minus a change/cancellation fee set by the airline.
- Basic Economy / restricted fares — are typically non-changeable and non-refundable once the risk-free window has passed.
Our Service Fee
A separate, non-refundable service fee may apply to bookings, changes, and cancellations to cover the cost of processing your reservation. This fee, if applicable, is disclosed to you before you confirm your booking.
How to Request a Cancellation or Change
Call us at 1-660-600-9972 or email bookings@theadventureavenue.business with your booking reference number. Requests are processed during business hours; phone support is available 24/7 for urgent same-day travel issues.
Refund Timing
Approved refunds are issued to your original payment method. Airline-issued refunds typically take 7–20 business days to post, depending on the airline and your bank. Service fees, where non-refundable, are not included in the refunded amount.
No-Shows & Missed Flights
Failure to check in or board a flight ("no-show") generally forfeits the full value of that ticket under airline rules, and no refund will be issued for a no-show.
Involuntary Cancellations
If an airline cancels or significantly changes your flight, you are entitled to the remedies offered by that airline (rebooking or refund), and we will assist you in exercising those options at no additional service fee.